Everything you need to know to run your loyalty program effectively
Loyalty+ is a QR-based loyalty platform that helps businesses reward customers for their visits and purchases. Customers earn points through check-ins or cashier-assisted transactions, and can redeem rewards when they reach point thresholds.
New customers can join your loyalty program by scanning a Registration QR Code.
Go to Admin → Stores → Select Store → QR Options → Registration QR
Print this QR code and display it at:
When a customer scans the QR code with their phone camera, they'll see a registration page.
Welcome to
Your Business Name
The customer now appears in your Customers list in the admin dashboard. They're ready to start earning points!
Customers earn points by scanning a Check-in QR Code when they visit your store.
Award fixed points per check-in visit. Example: 10 points per visit.
Award points per item purchased. Example: 1 point per coffee bought.
Award points based on amount spent. Example: 1 point per €1 spent.
Get the Check-in QR from Stores → QR Options → Check-in QR. Display it where customers can scan after making a purchase.
Registered customers scan the QR code. They'll see their current points and earn rewards based on your reward rules.
Check-in Successful!
You earned
+10 Points
Current Balance: 150 points
To prevent abuse, customers can only check-in once per cooldown period (default: 60 minutes). You can adjust this in Rewards → Reward Rules.
Use the Cashier Mode when you want staff to manually award points after verifying a purchase. This gives you more control over the process.
When to use Cashier Mode
Access the Cashier QR code from Stores → QR Options → Cashier QR. Staff can scan this to open the cashier interface, or bookmark the URL.
Enter the customer's phone number to find their account and see their current points balance.
John Doe
Current Balance: 140 points
Enter the purchase amount or units, then award points. The system calculates based on your reward rules.
If the customer has enough points for a reward, the cashier can process a redemption on the same screen.
For new customers to sign up and join your loyalty program.
For existing customers to earn points by scanning.
For staff to access the cashier interface.